Balance vs Credit: your two wallets explained
Your account holds two separate wallets. Balance is your real, spendable money: deposits land here, trading and cash-outs settle here, and this is the amount you can withdraw. Credit (internally the bonus wallet) is a separate promotional balance from things like a one-time membership-tier bonus. Credit is not withdrawable, it does not count toward your membership-tier funding level, and it never inflates your funded standing. In the trading terminal, the Credit figure only appears when your account actually holds bonus credit greater than zero — if you have no bonus, no Credit cell is shown (this is normal, not a bug). When a bonus is granted, your withdrawable Balance stays exactly the same because the bonus is added only to the Credit wallet.
- 1Treat Balance as your withdrawable cash.
- 2Treat Credit as a promotional bonus that can be used but not withdrawn.
- 3Remember bonus credit does not raise your membership tier.
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