Verification statuses explained: None, Pending, Verified, Rejected
Your verification has four states, shown as a badge on your Account page and on the verification page:
- None — you haven't submitted yet. The verification form is shown so you can start.
- Pending — "Review in Progress". Your documents are with our team; this usually takes 1–2 business days. You don't need to do anything while it's pending.
- Verified — "Identity Verified". Your identity is confirmed and withdrawals are unlocked.
- Rejected — something was wrong with your submission. You'll see the reason and can re-submit right away.
When a decision is made you also receive an in-app notification (success on approval, error on rejection) in your account's language.
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