Why does my deposit have to be approved before it shows up?

Every deposit — crypto or SEPA — is reviewed and approved by our team before the funds are credited to your balance. This is why a new deposit first appears as Pending and your spendable balance does not change yet: the platform records your request (and, for crypto, the transaction hash you submitted) but waits for a person to confirm the funds actually arrived. Once approved, the full amount is credited to your balance in one step, a Deposit entry appears in your transaction history, and — if this deposit pushes your lifetime funded total into a new membership tier — any one-time welcome bonus is added to your Credit at the same moment. If a deposit stays pending longer than expected, upload your proof of payment (SEPA) or double-check you submitted the correct transaction hash (crypto), then contact support.